the fine print

Deposit & Payments

biking / cooking departures

Your deposit may be carried forward to the following year as a credit toward the final balance of the tour. At the time of booking we will ask for an additional 20% deposit confirmation of the new tour. Carried-forward credits expire at the end of the calendar year to which they are applied.

Prices quoted are subject to adjustment without prior notification

Days prior to Trip Start

Scheduled Tour Amount Due

Private Tour Amount Due

Custom Tour Amount Due

121+

20% of trip price

20% of trip price

20% of trip price

91-120

20% of trip price

20% of trip price

Full Trip Price

0-90

Full Trip Price

Full Trip Price

Full Trip Price

 

Cancelation & Refunds

biking / cooking departures

Days Prior to Departure

Scheduled Tour Cancellation Fee

Private Tour Cancellation Fee

Custom Tour Cancellation Fee

121+

50% of deposit*

50% of deposit*

100% of deposit*

91-120

100% of deposit*

100% of deposit*

30% of trip price

61-90

30% of trip price

50% of trip price

50% of trip price

31-60

60% of trip price

75% of trip price

75% of trip price

0-30

100% of trip price

100% of trip price

100% of trip price

Trip deposits account for 20% of the full trip price.

*You may transfer your trip deposit (20% of trip price) to another departure in the same tour season up to 90 days before your original departure with a $100 per-person transfer fee.

General Cancellations and Refunds

We reserve the right to cancel any trip, for any reason, at any time prior to departure. In such a case, refund of any payments received constitutes full settlement. All requests for refunds must be submitted in writing immediately to Adams & Peabody. Exceptions to our cancellation policy cannot be made for any reason including weather, natural disasters, pandemics or personal emergencies. There is no refund for guests arriving late or unexpectedly leaving the trip early. Adams & Peabody does not recommend the purchase of non-refundable airline tickets, yet we do recommend purchasing travel insurance.

Travel Protection

biking / cooking departures

In order to help protect you, your traveling party, and your trip investment, we recommend that you add travel protection to your reservation. For your convenience, Adams & Peabody offers this protection with a wide range of benefits through Travel Insured International.

The cost of the protection plan varies with the cost of your vacation, please contact us for your pricing quote.

Here are the highlights of Travel Insured International’s customized protection plan designed specifically for Adams & Peabody guests:

  • Trip Cancellation & Trip Interruption for covered reasons
  • Trip delay coverage
  • Coverage for Medical Emergencies and Emergency Evacuation/Repatriation
  • Baggage Loss and Baggage Delay
  • Accidental Death & Dismemberment coverage
  • 24-Hour Travel Assistance & Concierge Services*

Privacy Policy

biking / cooking departures

Please read carefully before using this site. This site is owned and operated by Adams & Peabody, LLC, together with its affiliates (“We”, “Us” or “Our”). By using this site, you signify your agreement to the Privacy Policy and Terms of Use. If you do not agree with these terms, please do not use this site. We reserve the right, at Our discretion, to change, modify, add, or remove portions of these terms at any time. Please check periodically for changes. Your continued use of this site following the posting of changes to these terms will signify your acceptance of the revised terms. They were last updated on April 6, 2020.

PRIVACY POLICY

Your privacy on the Internet is important to Us. As a part of the operation of this site, We gather certain types of information about users. We want you to know the types of information We gather and what we do with it.

INFORMATION WE COLLECT

We collect two general types of information from users: personal data (such as names and e-mail addresses); and aggregated data (such as information about traffic patterns on this site; for example, how many users log into this site on a daily basis).

PERSONAL DATA

Personal data is collected when users provide information to Us, for example in registering for electronic itineraries or other membership services, in answering surveys, and/or registering for contests and other promotional opportunities provided by Us. Personal data will also be collected when you purchase trips or related services on this site. When you register, request information or make purchases on this site, We generally need you to provide your name, e-mail address, mailing address, day phone number and credit card information (only when purchasing a trip or related services). In addition, if you send Us personal correspondence, such as e-mails or letters, We may collect such information into a file specific to you. When you consent to provide your personal information to Us, that information is stored in the United States.

AGGREGATE AND USAGE INFORMATION

Aggregated information, such as which page users access and information volunteered by users, such as survey information and/or site registration information, is collected through various methods. In the course of using Our site, We also automatically track certain information about you. This information includes the URL that you just came from, which URL you next go to, what browser you are using, and your IP address. An IP address is a number that is automatically assigned to your computer whenever you’re surfing the web. Web servers, the computers that “serve up” web pages, automatically identify your computer by its IP address, and when you request a page from Us, Our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to Us.

USE OF COOKIES

This site also uses “cookies” to collect information. A cookie is a small data file that most major websites write to your hard drive for record keeping purposes when you visit them. Cookies allow Us to measure activity on the various areas of this site and to improve your user experience, for example by remembering your viewing preferences, thus allowing you to visit various parts of this site without re-registering. Cookies are also used to measure activity on the site and make improvements and updates based on which areas are popular and which are not. We do not use cookies to retrieve information from your computer that was not originally sent in a cookie. Please note: except for personal information voluntarily provided by you (e.g., during registration or a contest), We do not use information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever. You may occasionally get cookies from Our advertisers, which is standard in the internet industry. We do not control these cookies, and these cookies are not subject to this Privacy Policy.
Most browsers are initially set to accept cookies. If you would prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of a site, such as a member-only area and shopping, contest and game areas, will not function properly if you do so.

USE OF INFORMATION COLLECTED BY US

We use both the personal and aggregated and usage information We collect for multiple purposes. For example, We collect this information for processing orders, fulfilling prizes, administering information requests and providing information services, tracking/verifying compliance with Our policies as well as federal, state and local laws, and for editorial and feedback solicitation purposes. We may use your e-mail address and, in rare situations, your mailing address or phone number, to contact you regarding customer service issues or billing matters. Personal and aggregated information is also used to: improve the content of this site; perform system administration activities; customize the content and/or layout of this site for each individual user; and notify users about updates to this site or promotional offers or opportunities that We believe will be of interest to you. We will always try to provide you with an opportunity to decline this service when such information is requested from you online. If you later decide you would rather not receive this information, or would like to opt-out of any other information request or distribution, you may also update your account information on the applicable portion of this site or simply reply to any e-mail sent to you and type UNSUBSCRIBE as the subject of your reply or in the message of the e-mail. We may also use your information and activity on the site to resolve disputes, troubleshoot problems and enforce Our Terms of Use.

DISCLOSURE OF COLLECTED INFORMATION TO THIRD PARTIES

We do not sell, trade, rent or otherwise provide your personal data to third parties without prior permission from you, provided however, that third parties does not include Our affiliates, licensees, partners, website hosting partners or other parties who assist Us in operating this site, providing trips or related services. We may, however, share your data in an aggregated format, as well as aggregated usage information, with third parties for both advertising and promotional purposes. Further, We cooperate with all law enforcement inquires, and with all third parties, to enforce their intellectual property or other legal rights.

LINKS TO OTHER SITES

It is important to note that this site might contain links to other sites, and that those sites may not follow the same privacy policies as Us. For instance, if you clicked on an advertisement, this might take you away from this site and to an entirely different site. This includes links to advertisers, bicycle-related companies, content providers, and business partners, who may use Our name and/or logos as a result of a co-branding or other agreement. These sites may send their own cookies to you, and may collect data and make uses of it that We would not. We do not control these sites or use, or bear any responsibility or liability for them.

SECURITY

The security of all personally identifiable information associated with users of this site is of great concern to Us. We implement a variety of security measures to maintain the safety of your personal information. Once We receive your transmission, We use reasonable efforts to ensure its security on Our systems. When credit card information is transmitted, We use encryption technology. We do not store credit card information. Any account information you enter on this site is password-protected so that only you can access it. You should not divulge your password or user identification number to anyone. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while We strive to protect your personal information, We can’t ensure or warrant the security of any information you transmit to Us, and you do so at your own risk.

GDPR REQUESTS

For residents of European Union countries, the easiest way to stop receiving emails is to click “unsubscribe” on the bottom of any of our emails or to change your account preferences. GDPR requests related to personal data or the right to be forgotten should be sent to info@adamsandpeabody.com, clearly describing the request. If you send us an email to info@adamsandpeabody.com requesting personal data or the right to be forgotten, the requesting email MUST come from that particular email address in order to verify that the request is valid and also to protect your personal information. We reserve the right to request further identity verification before releasing any data. In order to protect your information and because people may have the same name, we will only provide or delete personal information associated with the particular email address. We will not delete the personal information of a person who still owes a debt to Adams & Peabody, as it is considered personal information related to an ongoing transaction.